PisoGame Terms and Conditions

01 Acceptance of Terms

Welcome to PisoGame. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player," "User," or "you") and PisoGame ("we," "us," or "the Platform"). By accessing, registering with, or using any part of the PisoGame website or mobile application located at pisogame.best, you agree to be bound by these Terms.

These Terms apply to all visitors, registered users, and players on PisoGame. They govern your use of our gaming services, including but not limited to Bingo, JILI Slots, Football Betting, Volleyball Betting, Sabong, Roulette, and Virtual Sports.

If you are accessing PisoGame on behalf of another person or entity, you represent that you have the authority to bind that party to these Terms. Your continued use of PisoGame after any updates to these Terms constitutes your acceptance of the revised version.

02 Eligibility

To create an account and play on PisoGame, you must meet all of the following requirements:

• You must be at least 21 years of age. PisoGame strictly prohibits minors from registering or gambling on the platform, in compliance with Philippine gaming regulations.
• You must be a resident of or physically located in a jurisdiction where online gaming is legal and permitted at the time of play.
• You must not be listed on any self-exclusion registry or banned from online gaming platforms in the Philippines.
• You must not be an employee, contractor, or immediate family member of an employee of PisoGame or any of its affiliated entities.
• You must be acting on your own behalf and not as an agent for any third party.

03 Account Registration

Each player is allowed to maintain only one (1) registered account on PisoGame. Creating duplicate or multiple accounts is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances therein.

When registering, you agree to provide accurate, complete, and up-to-date information including your full legal name, date of birth, valid email address, and a Philippine mobile number. PisoGame reserves the right to request identity verification documents at any time, including but not limited to:

• Government-issued ID (SSS, PhilHealth, Postal ID, Driver's License, or Philippine Passport)
• Proof of address (utility bill, bank statement, or barangay certificate)
• Proof of payment method ownership (e.g., GCash account matching registered name)

You are solely responsible for keeping your account credentials confidential. PisoGame will not be liable for any loss resulting from unauthorized access to your account due to your failure to protect your login details. If you suspect unauthorized access, contact our support team immediately.

04 Deposits & Payments

PisoGame accepts deposits through the following Philippine-based payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet bank transfers, BDO, BPI, UnionBank online banking, and Visa/Mastercard bank cards.

All transactions on PisoGame are denominated in Philippine Peso (₱). Minimum deposit amounts may apply and will be clearly indicated during the deposit process. PisoGame does not charge deposit fees, but your payment provider may apply their own charges.

• Deposits must come from payment accounts registered in your own name. Third-party deposits are not allowed.
• PisoGame reserves the right to request proof of ownership of a payment method before processing any withdrawals.
• Deposits made in error cannot be reversed once credited to your PisoGame account. Contact support immediately if you believe a deposit was made in error.
• PisoGame may impose deposit limits in compliance with responsible gaming obligations.

05 Withdrawals

You may request a withdrawal of real-money funds from your PisoGame account at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed) before withdrawals above ₱10,000 are processed.
• Withdrawal requests are processed within one (1) to three (3) business days under normal circumstances.
• Withdrawals will be returned to the same payment method used for the original deposit wherever possible.
• Minimum withdrawal amounts apply and are displayed in your account dashboard.
• PisoGame reserves the right to perform additional security checks before releasing funds, particularly for large withdrawal amounts.

If a withdrawal request is flagged for review, PisoGame will notify you within 48 hours and provide the reason for the delay. We aim to be transparent and fair in all withdrawal decisions.

06 Bonuses & Promotions

PisoGame offers various bonuses and promotional offers to new and existing players. By claiming any bonus, you agree to the specific terms attached to that promotion, which will be clearly stated on the bonus offer page.

General bonus rules that apply across all PisoGame promotions:

• All bonuses are subject to wagering requirements (turnover requirements) before the bonus or winnings derived from bonus funds can be withdrawn.
• Wagering requirements, eligible games, and time limits will be specified per promotion. Always check the individual bonus terms before claiming.
• Bonuses may not be combined unless explicitly stated otherwise.
• PisoGame reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice where possible.
• Attempts to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in disqualification and possible account suspension.
• No-deposit bonuses and free spins have maximum withdrawal limits as stated in the individual promotion terms.

07 Gameplay Rules

PisoGame offers a variety of games including Bingo, JILI Slots, Football Betting, Volleyball Betting, Sabong, Roulette, and Virtual Sports. Each game category is subject to its own specific rules, which are accessible within the game interface or on the relevant game page.

General gameplay rules applicable across all PisoGame games:

• All bets placed are final once confirmed. You cannot cancel or reverse a bet after it has been submitted.
• In the event of a technical fault or disconnection during a game round, PisoGame will resolve the round based on the game server records, which are considered definitive.
• PisoGame uses certified Random Number Generator (RNG) technology for all applicable games to ensure fairness and unpredictability of outcomes.
• Minimum and maximum bet limits apply per game. These are displayed within the game interface.
• PisoGame reserves the right to void any bet that was placed under erroneous odds, due to system errors, or in violation of game rules.

08 Fair Play Policy

PisoGame takes fair play extremely seriously. Any behavior that compromises the integrity of our platform or gaming experience for other players will not be tolerated. Prohibited activities include:

• Using automated betting software, bots, or scripts of any kind
• Collusion with other players to manipulate game outcomes
• Exploiting software bugs or errors to gain an unfair advantage
• Engaging in any form of money laundering through the platform
• Using stolen or unauthorized payment methods to fund your account
• Creating multiple accounts to abuse bonuses or circumvent restrictions

Violations of this Fair Play Policy may result in immediate account suspension, confiscation of all funds, and reporting to relevant authorities as required by Philippine law. We monitor all accounts for suspicious activity on a continuous basis.

09 Responsible Gaming

PisoGame believes that gaming should always remain a form of entertainment. We actively promote responsible gaming and provide tools to help you maintain healthy play habits. As a registered PisoGame player, you have access to the following self-management tools:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session Limits: Limit how long you can play in a single session.
• Loss Limits: Cap the amount you can lose within a defined period.
• Cool-Off Periods: Take a short break from gaming for 24 hours up to 30 days.
• Self-Exclusion: Permanently or temporarily exclude yourself from PisoGame if you feel your gaming is getting out of hand.

If you are concerned about your gaming behavior or the behavior of someone you know, please visit our Responsible Gaming page for additional resources and support.

10 Privacy & Data

PisoGame is committed to protecting your personal information. All data collected during your use of the platform is processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

By using PisoGame, you consent to the collection and processing of your personal data as described in our Privacy Policy, including the use of cookies for platform functionality and analytics. We do not sell your personal information to third parties.

11 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, PisoGame shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of gaming experience caused by:

• Server downtime, scheduled maintenance, or unplanned technical interruptions
• Delays in deposit or withdrawal processing caused by third-party payment providers
• Errors in information provided by data feeds used in sports betting markets
• Force majeure events including natural disasters, government orders, or internet outages

PisoGame's total aggregate liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Account Termination

PisoGame reserves the right to suspend, restrict, or permanently close any player account at our discretion, including in the following situations:

• Violation of any provision of these Terms and Conditions
• Providing false, misleading, or incomplete information during registration or verification
• Suspected money laundering, fraud, or other illegal activity
• Failure to complete identity verification within the required timeframe
• At the player's own request via our support team

In cases of termination due to rule violations, PisoGame reserves the right to confiscate any balance in the account. In cases of voluntary closure or termination without cause, any legitimate remaining balance will be returned to the player after deducting applicable fees and pending transaction verifications.

13 Disputes

If you have a complaint or dispute regarding any aspect of your PisoGame experience, we encourage you to contact our customer support team first. Most issues can be resolved quickly through our support channels.

Formal dispute resolution process:

• Submit your complaint in writing to our support team at support@pisogame.best.
• Include your account username, a clear description of the issue, and any relevant evidence (screenshots, transaction IDs).
• PisoGame will acknowledge your complaint within 48 hours and aim to provide a resolution within 14 business days.
• If the dispute cannot be resolved internally, it may be escalated to the relevant regulatory authority in accordance with Philippine gaming regulations.

These Terms and Conditions are governed by the laws of the Philippines. Any disputes that proceed to formal legal proceedings shall be subject to the exclusive jurisdiction of the Philippine courts.

14 Amendments to These Terms

PisoGame reserves the right to update or modify these Terms and Conditions at any time. When significant changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect where practicable.

Your continued use of PisoGame following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you have the right to close your account and withdraw any remaining balance before the changes take effect.

The most current version of these Terms and Conditions will always be available on this page at pisogame.best/terms-conditions. We recommend checking this page periodically to stay informed of any changes.